Here is the communication from other point of view. Blackhand wrote to Grandpower and he got a response from founder of company peronally. Translated from Czech and Slovak languages. Everyone can make its opinion now.
Sept 10th 2013 12:58
Could you provide some photos, type of ammunition and the way you used the gun? Our philosophy is 100% support to the clients. Doesnt matter what was the reason of failure, we will send you a brand new gun for free. Let your reseller contact Us
Sending photos, shooting at target range with roof, reloaded ammo from reseller of gun. http://www.reloading-solar.cz/
According to a fatal failure of your product I do not find a new gun satisfactory. In case of sending me a new gun I rather switch to more reliable brand with better customers support. The only way to make me satisfied would be Grand Power X-Calibur and 10 000pcs of ammo.
Now I understand, why you reseller did sent us any complaint. Reloaded ammo is not reliable as original one. Internet is full of information about accidents caused by reloaded ammunition. This happens to all brands. I am very sorry about your experience, but we cannot take responsibility for something, what's responsibility of ammo manufacturer. Anyway, our offer of K100Mk7 is still actual. If our offer is not good enough for you, please, contact your reseller and ask money back. I wish you good luck and enjoy higher quality handguns from manufacturers with better support.
Thank you, I had enough. Your company is unable to be correct and admit poor quality of barrel. You know very well that reloaded ammo is undersized
Exactly, the fact of smaller size often leads to obstruct the barrel and such obstruction leads ALWAYS to a destruction of barrel. By the way, raw barrels were manufactured by "golden Czech hands" from CZ UB Uhersky Brod. Your email sound like blackmail.