Originally Posted by vincev
There seems to be a lot of comments about customer service on the Hi Point. Good guns dont have to have customer service.Ive sold brands that NEVER have to be sent back.LOL Just sayin.
Hi-Points, Glocks, Rugers and others are man made. Every buy a car that was made on Friday? The parts of guns like any machine is made of different materials and there is always a chance of a weak spot. In my case, the extractor on my XD40 chipped and I had a lot of failures to eject. Since Springfield has a lifetime warranty to the original owner, I was able to send it in quickly and receive it back repaired quickly at no cost. Most Hi-Points don't need repair, any more than any other gun, but if they do, no matter if you bought the gun new, used or abused, it's covered. That is neat. My two cent rant. Thanks for listening.