Ok, I am rather pissed off over this and need to vent. this is a bit long winded so i apologize up front...
Sunday Aug 12th, fell off ladder while working on house - fractured ankle in 2 places. Went to urgent care place couple hours later when they opened. Got temp cast and was told I should see orthopedic dr ASAP.
Monday Aug 13th - went to Dr. office - only one I could find that would see me that day - thats where it all went downhill... technician took xrays and I was sent in room to wait for dr. nurse came in - real bitchy - told me to wait and dr be there soon. Dr came in with nurse - took one look at ankle and said its too swollen and to come back in 2 days for a cast. He didnt really look at ankle close up and examine it, but looked at xrays where break was. only noticed 1 fracture.
Wed Aug 15th - came back - same attitude - this time nurse walks into room with cast materials and says "red or purple". I jokingly said, do you have any other colors? She nastily replied, "which one is it going to be?" I said "well I guess I will go with red because I am not a fan of Barny." She sets down the red colored cast material and sulks out of the room not saying anything. I am thinking, this woman is a nasty bitch! WTF!! Dr and nurse come into room, he is gruff as usual and immediately start to put on the cast. He tells the nurse to push up the bottom of my toes so my foot is more at right angle to leg (when you stand flat footed). As she grabbed my foot I said "oh thats not going to feel good" because my foot was so sore. Her reply was "well I guess you're not going to like me then." The dr didnt say a word. I was taken back by the whole thing! Cast went on without too much trouble and I was sent on my way and told to come back following week and to keep all weight off of foot.
That nite at approx 10 pm I couldnt take the pain/pressue any longer - foot/toes completely numb - no feeling - foot had tremendous cramp in it and icing was doing nothing - the cast was blocking the ice from cooling and reducing the swelling - called my bro in law who is physical therapist - he said go to emergency room and have it cut off - I opted to do it myself with a dremel since I was by myself with my 8 and 10 yr old boys (wifey was in FL for work when accid happend) and no family around to help and plus with my insurance deductible so high I wouldve been charged for whole thing. Once cast was cut, I was able to ice ankle/foot down tremendously.
Wed Aug 22 - reluctantly went back to dr - more xrays - they never noticed or mentioned 2nd fracture. - dr was pisssed that I cut off cast and didnt call him - i said it was 10pm at night, swelling was out of control and no one to help me with my kids - he shut up after that - they tried to put new cast back on but I said no, I wanted to use existing cast, which was now a 2 piece cast cause it was fine and i didnt want to pay again. he reluctantly agreed - his D-bag nurse chastised me like i was an 8 year old kid!!
I made another appmnt, but knew I would be cancelling it before next visit and find new dr - which i did...
Fast forward to now - found new great dr - he found 2nd facture - been treating me great -
Now old dr office sends me bill - which was fine - been there for 3 visits - fine - I will pay for 3 visits - but no more! But... what they did was bill me for future visits and didnt tell me!!!! for the next 90 days worth of weekly visits!! they did this on the 2nd visit supposedly - that part of the bill is over $1100!! Screw that! I called and complained and Isaid I would gladly pay for what visits i came for, but not anything else - they said they would get back to me...
I hate F#@king drs and insurance companies!!!!!