Maybe he was just having a bad day that day or something, but it really hit me like a brick wall because it just came out of the blue. I started off buying from them when his father ran the business and "dad" was as cut throat as you can get. But the son saw me in there often and soon started to make a bee-line toward me whenever I walked in the door, and shooed his dad away.
Over the years we established a great relationship and the son would give me a considerable discount on everything I bought, because of the volume of business I gave them. He took over the shop when his dad passed away.
On that one day however I made the mistake of asking him if he would keep my FFL on file in order to forgo the usual paperwork and NICS call on any future C&R purchases from them. I was more than willing to pay them their usual prices and just wanted to cut the extra red tape in order to save time, and just make the process easier. But I think he took it as I was trying to get the guns at cost from him, and that of course would have been the ultimate insult.
But the manor in which he spoke to me after that insured that he lost me as a customer for life. I then moved on to another local dealer and got pretty much the same response. I don't know if it is a local issue or just the fact that many 01 FFL's don't have a clue regarding what a C&R is all about. An 03 FFL in their eyes purchasing a C&R weapon are no different than an everyday retail customer and will be treated as such - no exceptions. And while they are perfectly within the regulations to do so, they certainly don't need to be such a **** about it.