A while back, I had the opportunity to extensively test out some of Remingtons, Springfields and H&K's firearms. An old buddy in the SEALs hooked me up to try out some of the gear these manufacturers have got to offer.
After my day on the range, I decided to write an email to each of these companies with my opinions on their products.
Springfield never wrote back to me, or even acknowledged my email which I found pretty rude.
H&K was the same. Not so much as a peep out of them.
Remington on the other hand sent me a email response followed by a box of goodies in the mail, all for free! I got a real nice baseball cap, stickers, patches, a catalog, a letter and some coupons.
Now, disregarding my disappointment in the other companies for their SH*T customer service, I am however EXTREMELY pleased with Remington and their level of professionalism. This is what all good companies should be like!