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Old 11-07-2013, 10:55 PM   #1251
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i have been fortunate that most shops i have worked in, didn't allow customers in the shop due to insurance and liability reasons.

i am one of those that doesn't like a customer in the work areas and talking to someone that's trying to work on something. the last thing i need when i'm working is someone standing around, looking over my shoulder or asking ten million questions and if i know what i'm doing.

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Old 11-08-2013, 12:16 AM   #1252
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Here is a Pet Peeve:

If you pull me over, you can A) lecture me or B) write me a ticket. Do NOT do both. I am not 15 and I am not your grandson, so don't act like you are disappointed in me. I made an adult decision to break the law. Lecture me about the dangers of speeding (or whatever you pulled me for) and let me go. OR.... Write me that citation!

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Old 11-08-2013, 12:51 AM   #1253
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i have been fortunate that most shops i have worked in, didn't allow customers in the shop due to insurance and liability reasons. i am one of those that doesn't like a customer in the work areas and talking to someone that's trying to work on something. the last thing i need when i'm working is someone standing around, looking over my shoulder or asking ten million questions and if i know what i'm doing.
I have actually handed customers the tools to do the repairs that were trying to explain to me how to do my job... There's nothing more gratifying then them handing them back and doing the "walk of shame" back to the waiting room! Haha
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Old 11-08-2013, 01:07 AM   #1254
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I have actually handed customers the tools to do the repairs that were trying to explain to me how to do my job... There's nothing more gratifying then them handing them back and doing the "walk of shame" back to the waiting room! Haha
my question to them was, why am i doing a job that they seem to know more about than i do. any further discussion from them, resulted in them or someone other than myself working on it.

i have little tolerance in being told by someone how much they know or in how to do my job.
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Old 11-08-2013, 02:03 AM   #1255
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But many people have at least a very small amount of mechanical knowledge, however incomplete it may be.

Try maintaining the water system for a medium sized city, and having people try to tell you how to do it.

My boss only allows me to answer the phone when I'm by myself now.

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Old 11-08-2013, 03:08 AM   #1256
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I have actually handed customers the tools to do the repairs that were trying to explain to me how to do my job... There's nothing more gratifying then them handing them back and doing the "walk of shame" back to the waiting room! Haha
Once in a very great while I will find myself without the tools I need for a job and have been forced to pay somebody to do it. Without exception I would have been better off if the mechanic had offered me their tools!
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Old 11-08-2013, 03:44 AM   #1257
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my shop situation is quite different than those i have had in the past. i work on our rental equipment in our shop and very little customer equipment. my priority is our equipment with customer equipment being the lowest order on my priority scale. there are weeks when i have been out of the shop on service calls, two and three days out of the week. when i'm in the shop, i will sometimes spend 1-2 hours a day on the phone and the computer ordering or researching parts for equipment.

in our shop, no one is allowed into the shop area unescorted by someone. customers are not allowed to wander around. in my area of the shop, i may be welding or cutting, or grinding and the potential for an accident is great. when i'm working on something, my attention needs to be focused on what i'm doing, and not having to babysit some idiot who wants to watch me work.

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Old 11-08-2013, 04:06 AM   #1258
Civil Disobedience-wherever there is authority, there is a natural inclination to disobedience. Oppression breeds Rebellion
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Nobody works on my baby unless I'm watching. Only reason im paying them to do it is cuz my back hurts. If they don't like it there's plenty of other guys who want my money bad enough to put up with my company.

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Had many of punctured tires. Nice to know what it was to possibly know where you picked it up to avoid that area so you don't have to return to the grumpy mechanics lol.

Only reason I have my vehicles worked on is if I don't have the specialty tools to do the task. I know how "some", I said some, shade tree mechanics are and I want to b there to catch anything that might go wrong. Not directed at anyone here but it's hard to trust someone you have no idea who they are. I've seen guys **** up an oil change....
See I wouldn't so much mind someone watching as I would someone telling me how to do it.
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When they pick up their machine give them a plastic baggie full of random parts from a different machine (different brand too!) and tell them "I couldn't figure out where you removed these parts from so here they are".

Best do this after the bill has been settled!
There is nothing wrong with having a few extra parts and bolts. Makes it lighter and faster
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I have actually handed customers the tools to do the repairs that were trying to explain to me how to do my job... There's nothing more gratifying then them handing them back and doing the "walk of shame" back to the waiting room! Haha
I did this to a truck driver once. He was telling me how to install a set of batteries and I said, would you like to do this? Shut him up real quick.
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But many people have at least a very small amount of mechanical knowledge, however incomplete it may be.

Try maintaining the water system for a medium sized city, and having people try to tell you how to do it.

My boss only allows me to answer the phone when I'm by myself now.
I hate to tell you this but you are wrong. Many people THINK they have some amount of mechanical knowledge and THAT is the problem.
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Old 11-08-2013, 04:51 AM   #1259
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I hate to tell you this but you are wrong. Many people THINK they have some amount of mechanical knowledge and THAT is the problem.
Well, I've met many people who weren't mechanics who could make minor to intermediate repairs. Myself and my sister are prime examples.

The only people I've met that were not in my industry who seem to know what goes on in drinking water production... are those who at one time actually were in this industry.

I don't have a hard job. It's actually quite easy. But you have to know a lot of stuff, and be able to know what's going on in the system. And amazingly to me, most people don't even know where the hell their water comes from. Folks around here think we just funnel it in from the river. We get accusations all the time, "Y'all let a fish get in the water system, it smells like fish in my shower! You must've switched my sewer and drinking water lines, because my whole house stinks! (can't even tell those people that the potable water is under pressure, and the sewer is gravity)"

The amount of STUPID I have to deal with sometimes is unbelievable. One woman actually accused me of opening her water line (impossible without digging up her yard or the street) and putting something in it that made her toilet turn blue (we don't even have anything that would do that).
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Old 11-08-2013, 05:07 AM   #1260
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One woman actually accused me of opening her water line (impossible without digging up her yard or the street) and putting something in it that made her toilet turn blue (we don't even have anything that would do that).
Reminded me of this product from the '70's.

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