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A Little Levity ~ Customer Service India

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Old 05-07-2013, 08:46 PM   #1
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Default A Little Levity ~ Customer Service India

A little levity might do us good from time to time. Here is E.T. Williams' common complaint about customer service.

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Old 05-07-2013, 11:17 PM   #2
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LMAO! I worked for a multi-national company. Depending on the time of day that you called the computer help desk, you got India, Ireland, or Edmonton Canada.

One of my co-workers- an incredibly brilliant man- was from India. Spoke about 10 languages. One day he called the help desk- and got India. HEAVY Indian accent.

"I am thanking you so much for calling Help Desk. My name is Rashid. Are you calling for a ticket or a new problem?"

So my co-worker shifted to Hindi. ABSOLUTE TOTAL PANIC!!!!

"No! No! I must be speaking English! "

Co-worker REFUSED to shift back to English until he got the dept manager on the line. Oh- when this started, he flipped it on the speaker phone. Yes, we were a sadistic bunch!
What we have here is... failure- to communicate.
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