Originally Posted by Badshot320
On a online game I play (Everquest) when I get to the character select screen and click on the one I want my computer turns off and restarts.
Other then that it seems OK. My son plays the game also , he has no problems with his machine.
That sounds like a bug or a driver problem, is your video card ATI or Nvidia?
If it is Nvidia, go to the Nvidia driver download page and select your video card, next download it and remember where it is in your pc.
Uninstall the old driver, got to: control panel>add or remove programs>select your nvidia DISPLAY driver , click uninstall, reboot your pc when prompted.
After your pc reboots install the new driver, that usually fix the problem. As new games are released, new drivers are released too.
If you purchase the game you might want to find an update, ussualy games when they first come out they have plenty of bugs, so updates are released constantly.
If your card is ATI, check their website for instructions, ussually is a bit more complicated to uninstall the driver.
Don't install a driver over another , that is asking for trouble.
Also check your hardware, download a copy of everest
and check you CPU and video card temperatures, pcs usually shutdown when the temps are high. See if your video card has a fan.
Hope this helps, I make computers and deal with this problems all the time, incompatibilities are the norm with some games, find a forum and check how other guys dealt with the same problem.
Let us know what happens.
Live long, Gato