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10-16-2012, 11:38 PM
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#1
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=Semper Fi=
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Join Date: Jun 2011
Location: oakfield,ny
Posts: 3,487
Liked 609 Times on 428 Posts
Likes Given: 272
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gun vault
okay heres the story....
i bought a gunvault safe in april. in august i got tired of it. the problem was it was going through batteries like nothing. i had it april to august and had changed the batteries 3 times!. i emailed gunvault and talked to a rep on the phone. he was going to send me the postage to return mine for a new one and i just had to email him the manufacture date, serial number, all that good info. well i emailed him and waited. i was going to call him back after 2 weeks had gone by but i lost the paper with the his number and info, extension and such. so i waited, and waited and waited. today i emailed gunvault through facebook with ALL of the information about past contact, the vault, emails and everything. i got a call tonight from the same rep i talked to. he apologized several times and took all blame, said hes sending an uprgraded version from the the standerd i have to the deluxe vault, 2nd day air, and return postage for the old safe! its sad that i got pushed aside at first, but they are going beyond lengths to rectify the situation. as i sit here now i am very glad to say that gunvault's CS is appearing to be very good... now all depends on if it happens.
__________________
I have been a silent witness
to all of America's finest hours.
But my finest hour comes
when I am torn into strips and used as bandages
for my wounded comrades on the battlefield,
When I fly at half-mast to honor my soldiers,
Or when I lie in the trembling arms
of a grieving mother
at the graveside of her fallen son.
Last edited by jjfuller1; 10-16-2012 at 11:40 PM.
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10-24-2012, 10:55 PM
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#2
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Feedback Score: 0 reviews
Join Date: Jul 2009
Posts: 120
Liked 2 Times on 2 Posts
Likes Given: 2
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Did they get it to you as promised 2nd Day Air (last Thursday or Friday)?
__________________
Glenn
FAS1SAFE
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10-24-2012, 11:00 PM
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#3
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=Semper Fi=
Feedback Score: 0 reviews
Join Date: Jun 2011
Location: oakfield,ny
Posts: 3,487
Liked 609 Times on 428 Posts
Likes Given: 272
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NO!!! im going to call tomorrow afternoon if its not here when i get home.. i mean come on!!!. if you say your gonna do it. then do it.. updates will follow as info arrives. my advice is to pick a different brand, at least at the moment.
. after readingmy post, i decided i didnt want to wait. i called with intentions to rip him a new one. he gave me the tracking number. that showed it was shipped saturday from CA. so, take it as you want. processing time maybe? i should have it this week. if not another phone call and MARINE CORPS style ass chewing will comence!
__________________
I have been a silent witness
to all of America's finest hours.
But my finest hour comes
when I am torn into strips and used as bandages
for my wounded comrades on the battlefield,
When I fly at half-mast to honor my soldiers,
Or when I lie in the trembling arms
of a grieving mother
at the graveside of her fallen son.
Last edited by jjfuller1; 10-24-2012 at 11:26 PM.
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10-25-2012, 12:14 AM
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#4
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Feedback Score: 0 reviews
Join Date: Aug 2010
Location: Dayton, Ohio
Posts: 1,315
Liked 314 Times on 244 Posts
Likes Given: 255
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Who is the manufacturer? Might be good to know if we should avoid.
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10-25-2012, 02:25 AM
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#5
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=Semper Fi=
Feedback Score: 0 reviews
Join Date: Jun 2011
Location: oakfield,ny
Posts: 3,487
Liked 609 Times on 428 Posts
Likes Given: 272
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Quote:
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Originally Posted by beaglesam
who is the manufacturer? Might be good to know if we should avoid.
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gunvault..,,
__________________
I have been a silent witness
to all of America's finest hours.
But my finest hour comes
when I am torn into strips and used as bandages
for my wounded comrades on the battlefield,
When I fly at half-mast to honor my soldiers,
Or when I lie in the trembling arms
of a grieving mother
at the graveside of her fallen son.
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10-25-2012, 07:19 PM
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#6
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Feedback Score: 0 reviews
Join Date: Jul 2009
Posts: 120
Liked 2 Times on 2 Posts
Likes Given: 2
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Quote:
Originally Posted by jjfuller1
after readingmy post, i decided i didnt want to wait. i called with intentions to rip him a new one. he gave me the tracking number. that showed it was shipped saturday from CA. so, take it as you want. processing time maybe? i should have it this week. if not another phone call and MARINE CORPS style ass chewing will comence!
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Sounds like you are at least making progress and I hope they get you taken care of.
__________________
Glenn
FAS1SAFE
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10-25-2012, 07:22 PM
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#7
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Deader Bears=Better Bears
Feedback Score: 0 reviews
Join Date: Feb 2009
Location: BFE,Mississippi
Posts: 14,887
Liked 2413 Times on 1452 Posts
Likes Given: 1896
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You should send them a picture of a pistol in a paper sack.
__________________
Dead Bears, the only good kind.
GANDER MOUNTAIN OF HATTIESBURG, MS IS OVERPRICED, HAS LOUSY CUSTOMER SERVICE, & SELLS BEAT UP PISTOLS TO LITTLE OLD LADIES AS "NEW". :p
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10-27-2012, 12:09 AM
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#8
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=Semper Fi=
Feedback Score: 0 reviews
Join Date: Jun 2011
Location: oakfield,ny
Posts: 3,487
Liked 609 Times on 428 Posts
Likes Given: 272
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well, the vault was on my porch today. it is the deluxe version, so at least that part was right. it has a power cord with 9volt battery backup. its all set up and the old one is packed ready to go back. so far so good. i'll update this thread in a month or two to after we know it will work consistantly.. so far all is well.
__________________
I have been a silent witness
to all of America's finest hours.
But my finest hour comes
when I am torn into strips and used as bandages
for my wounded comrades on the battlefield,
When I fly at half-mast to honor my soldiers,
Or when I lie in the trembling arms
of a grieving mother
at the graveside of her fallen son.
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11-08-2012, 01:19 PM
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#9
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=Semper Fi=
Feedback Score: 0 reviews
Join Date: Jun 2011
Location: oakfield,ny
Posts: 3,487
Liked 609 Times on 428 Posts
Likes Given: 272
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so far so good. i have unplugged the safe a couple times, and it worked just fine on battery when not plugged in. kudo's to gunvault for making things right.. even though it took entirely too long!
__________________
I have been a silent witness
to all of America's finest hours.
But my finest hour comes
when I am torn into strips and used as bandages
for my wounded comrades on the battlefield,
When I fly at half-mast to honor my soldiers,
Or when I lie in the trembling arms
of a grieving mother
at the graveside of her fallen son.
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