Originally Posted by Otoole
Good suggestion on possibly asking more or maybe sound as if I know what I'm talking about.
Do not go in and "sound as if" you know what you are talking about.
If you don't know, ask.
If you do know, go ahead and talk about what you know.
Don't try to act more knowledgeable than you are. They will spot the difference a mile away and you will lose respect with every word.
One thing I think everybody here will agree on, everybody working behind the counter likes to think they know more than the customer does. Let them think that, at least at first. Do not correct them (unless it is something that is a safety issue). After a couple of visits if you do know more than them, slowly and diplomatically let them know that, but never, ever be condescending. Nobody likes to be patronized.
I can't tell you how many gun store employees that have approached my sons in a patronizing manner. They would hand me a firearm and I would check it for safe (whether the employee did or not) and hand it to one of my sons who would also check it for safe. when he hands it to his brother, he would also check it for safe. If they did not know how to operate the gun, they would ask.
These days the boys are just as likely to strip down a gun right there on the counter (with guns they are familiar with) and the employee will stand there with a stunned look on his face- and sometimes nervously ask if they could put it back together. At the regular store the employees will just laugh and joke about how the boys can do it better than (pick a new guy). They have built that respect. And they do respect the people who have earned theirs.